Refund policy
Last updated: 15th Jan 2026
Thank you for shopping with us. We want you to be fully satisfied with your purchase.
0-Day Happy Dog Guarantee We want your dog to love their Big Woof feeder. If they don't take to it within 30 days of delivery, contact us at support@bigwoof.in and we'll refund every rupee. No questions asked.
Return Process
To initiate a return, please contact us at support@bigwoof.in with your order details.
Once approved, return instructions will be shared.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with clear images for quick resolution.